Return Policy Page

Returns Policy

Items shipped from  our shop, including  Warehouse, can be returned within 30 days of delivery, with some exceptions:

·         For information about products that can't be returned.

·         To determine if a product sold by 7eleven market has a longer return timeline, locate the product type below. If the product type isn't listed or doesn't state another returns time frame, our standard 30-day return policy applies.

·         While most sellers offer a returns policy equivalent to , some seller returns policies may vary. If the seller's listing is eligible for 7eleven market Prime, it will be subject to the same return policies as items fulfilled by 7eleven market that are outlined on this page. For more information about returning to third-party sellers.

·         For products purchased from the 7eleven marke Global Store.

·         For more information on refund timing and amounts (including partial refunds and restocking fees).

·         If you have returned an item to 7eleven marke by mistake or included something not intended for 7eleven marke in a return.

·         If you have already received a refund and are expected to return the item, you can create a return request. For more information about how to create a returns request see. You will be charged if an item that is expected to be returned is not sent back to us.

·         If the item has already been sent back to us and you have received an email asking you return it or have been charged for item, we will reverse the charge as soon as the return is processed by us. It might take additional time for your financial institution to make funds available in your account.

·         To prevent and detect fraud and abuse, in some circumstances  may require additional information and documentation from you, such as a government-issued photo identification, to consider processing a return or providing a refund or replacement. All personal information you provide will be handled in accordance with our Privacy Notice, which is linked at the bottom of this page.